Question 1

What does Gyoen mean?

Accepted Answer

Gyoen (御苑, gyo-en) means imperial garden. It is the feeling we want you to carry when you step inside — balance, care, and quiet respect. We honour tradition by treating life, the environment, and the craft behind every ingredient with the attention they deserve. Our flavours are guided by balance: gentle, considered, and satisfying. Every ingredient is cared for from its origins to the moment it reaches you.

Question 2

Where does your matcha come from?

Accepted Answer

We only source our matcha from Japan, from producers who we trust, and are chosen for their shared values around craft and quality.

Question 3

Are your matchas ceremonial grade?

Accepted Answer

We prefer to describe our tea more precisely: shade-grown, stone-milled, first flush. These are the qualities that matter to us.

Question 4

Can I visit without a reservation?

Accepted Answer

Yes, walk-ins are welcome. If you'd like to reserve a table, you can do so here.

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